Privacy Policy
Collection of Essential Information:
In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in. We do that in order to:
- Remember who you are after you log in so that you do not need to authenticate at each click.
- Monitor if our website is running with the high performance we are dedicated to providing.
- Let you browse between products without having to start back from the home page at each click.
- Remember if you put something in your shopping cart before you decide to checkout.
- Control that your data is processed securely.
We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites uses. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.
Order information you expressly provide
If you buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address, and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.
Accounts
You can sign up for an account. This is optional. Your account will remember your information and, when you decide to buy our products, you do not have to provide all of your information over again — you just have to log-in. Before registering your account, we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent, we will open your account. We also give you the possibility to easily withdraw your consent and delete your account. To delete your account, please contact Support@TablePlay.com.
Partial Purchases
If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. When you opt-out, you will immediately be removed from our list and we will stop sending you these communications.
Reviews
If you have an account and have completed a purchase, we will send you an email to ask you to review the product you bought. Only customers with accounts can leave reviews. If you would like to give us feedback or file a complaint about a product without an account, you can reach us at Support@TablePlay.com.
Personalization
We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a “beacon,” that we allow you to block.
Newsletters
If you subscribe to our newsletter, either by form completion or checkout option, we will occasionally email you about special offers, coupons, or new products releases. Each email will have an option at the bottom to opt-out of future emails. When you opt-out, you will immediately be removed from our list and we will stop sending you these communications.
How long do we keep your data?
We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.
Do we have any legal obligations when handling your data?
Many. We might need to share your personal information to comply with applicable legal obligations. When you place an order, we will retain information related specifically to that order, such as your name, shipping and billing addresses.
Who can you reach out to for privacy matters?
You can contact our Data Protection Officer here:
- Joshua Jones
- Privacy@TablePlay.com
- 1242 SW 148th ST, Burien, Wa, 98166
Do you need to lodge a complaint?
If you have any privacy complaint, you have the right to lodge a complaint with the supervisory authority in your area.
If you are in the EU, a list of Data Protection Authorities can be found here: Data Protection Authorities
Updates to Privacy Policy
If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new version on our website, and we will make it clear on our home page so it will be visible as you enter our store.